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Fax to email workflow process

Challenge: Eliminate Costly Manual Processes
Solution: Quickly & accurately route paper faxes to email as fully searchable PDFs
Benefits: Fax image is now compatible with workflow processes & document management systems
Industry: AEC/Engineering   Education   Energy   Financial Services   Government   Healthcare   Legal   Life Sciences   Manufacturing  
Product Listing: ExpressConversion Server   ExpressRecognition Server  



Business Challenge

Despite the high degree of manual data entry and their associated errors, many organizations continue to be highly dependent on paper faxes for communications with customers, suppliers and business partners. These businesses would benefit from a single, fully-integrated system that could process incoming faxes, capture recipient data, convert it to a searchable document and route it to the user via email.

However, finding the right technology with the necessary document publishing, conversion, compression and distribution functionality, together with the flexibility to work with multiple systems, has been challenging and costly.


Solution

Adlib software can deliver a comprehensive and cost effective solution for handling incoming faxes and turning them into optimized and searchable PDF documents using Adlib ExpressRecognition Server and its OCR software technology. In addition, zonal OCR allows the fax recipient's name to be extracted and used for addressing email. An email can then be delivered complete with the fax (as a small, searchable PDF) attached to the message.

Adlib Software’s flexible and innovative XML job ticketing feature is what powers this solution. Job ticketing contains the instructions that Adlib ExpressRecognition Server follows to process a job. It enables users to customize the workflow process, specify PDF conversion and compression settings, set publishing options and determine what delivery methods are employed.


Banner - Features and Benefits
Modular, scalable architectureFlexibility to add functionality as required and expand the system without losing performance
Automated, rules based processingRapid, repeatable method that eliminates error prone manual processes
Conversion support for hundreds of file formats to PDF, Text, TIFF, JPG & PNGWork easily with content from diverse sources to suit different workflow needs
Advanced publishing features including merging, form filling, security, header/footers, watermarking, file compressionComplete functionality for simple to complex document publishing requirements
Optical Character Recognition (OCR) capture information from imagesMakes documents searchable and their content reusable
JBIG2 compression to reduce file sizes 20-80%for documents containing black and white imagesSmaller file sizes reduce storage costs and accelerate email delivery and web downloads
Insert metadata to create self-describing documentsSupports pinpoint searches and rapid retrieval from repositories
Support for multiple input & output channels including email, web, printer and network foldersAll-in-one tool for assembly and distribution.
Multiple integration options through web services and open standards such as XML and SOAPIntegrates simultaneously with multiple document repositories running on different operating systems





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